Frequently Asked Questions
"CAPSULE by Agnė Gilytė" e-shop accepts payment via credit card or direct bank transfer. We are working on accepting alternative payment methods. You can also purchase "CAPSULE by Agnė Gilytė" clothes in the boutiques.
It is very important to us that you love your capsule wardrobe clothes. If, for any reason, you are not satisfied with your order, our team will be happy to help you find your perfect wardrobe piece.
Email us at email@example.com to initiate a return or exchange within 14 days of receiving your package, providing that the product is in original condition with tags attached. Please keep in mind you will need to cover return postage costs.
Fill in your returns slip and put it in your parcel. Customers are entitled to a full refund within 14 days after receiving an order, provided the item is unworn, and packaging is delivered back in the same condition as it was sent. Please keep in mind you will need to cover return postage costs.
"CAPSULE by Agnė Gilytė" releases new designs every month. If you want to be the first to learn about our news, please subscribe to our newsletter here and follow us on Facebook and Instagram: @capsule_by_agne_gilyte, where we often share some sneak peeks.
If you need an invoice, please email us at firstname.lastname@example.org with your company's credentials and purchase order number.
We try to keep our classics in stock year-round. With versatile and universal capsule pieces, you will be able to create tens of different outfits for all seasons. However, we cannot guarantee that some of the limited edition items will be restocked. If you have any questions about the restocking of items, please send us an email at email@example.com.
Sure we do. You can select either courier delivery or delivery to the PO Box. The region of Kuršių Nerija has one delivery option - Omniva PO Box.
We're not able to offer an exchange on returned items. If you have changed your mind and want to order a different item, then you'll need to place a new order. Money for all returned items will be refunded once they've been received by our warehouse.
We will happily discuss the details with you further via email at firstname.lastname@example.org.
We want to make sure that you're receiving your ordered clothes in the right size, so will happily exchange your unworn pieces to get you the correct size. All you have to do is fill in your returns slip with the adjusted information and put it in your parcel.
We deliver products worldwide. If you need more information regarding international deliveries, please email us at email@example.com.
Yes, we do. Please select this option at your checkout.
We are working to create a more sustainable future. Therefore, your parcel will be packed either to a cardboard box, or an envelope. The standard packaging includes tissue paper and cloth bag for your clothes.
All prices already include VAT (Value Added Tax.).
Please also reference the model stats and size guide on each page. If you need any additional help, please email us at firstname.lastname@example.org.